Privacy policy

Solution4U, UAB respects your privacy and protects your personal data. This policy explains what data we collect, how we use it, and what rights you have.

1. What data do we collect?

We collect the following data:

Identification data: first name, last name.
Contact details: email address, phone number.
Delivery information: address.
Financial data: payment information (processed through secure payment providers).
Technical and usage data: IP address, browser information, website usage statistics.
Marketing data: your preferences regarding communications.

2. How do we collect data?

Directly: when you fill out forms or communicate with us via email or phone.
Automatically: through cookies and analytics tools.
From third parties: for example, Google Analytics.

3. How do we use your data?

To process and deliver orders.
To provide customer support.
To improve and analyze our website.
For marketing purposes (only with your consent).

4. Legal basis for processing

We process data based on:

Contract performance.
Legal obligations.
Legitimate interests (such as improving the website and fraud prevention).
Your consent (for example, newsletters).

5. Data sharing

We may share your data with:

Courier services, payment providers, and IT service providers.
Law enforcement authorities when required by law.
In cases of business restructuring.

6. Data transfer to other countries

If data is transferred outside the European Economic Area (EEA), we ensure protection in accordance with GDPR requirements.

7. Data security

We apply technical and organizational security measures to protect your data. However, complete security on the internet cannot be guaranteed.

8. Data retention periods

Order data is stored according to legal requirements (usually 5 years).

Marketing data is stored until you withdraw your consent.

9. Your rights

You have the right to:

Receive a copy of your personal data.
Request correction or deletion of your data.
Restrict data processing.
Object to marketing communications.
Transfer your data to another provider.

Submit a complaint to the State Data Protection Inspectorate (VDAI) (www.ada.lt).

10. Cookies

We use essential, analytical, and marketing cookies. You can manage them through your browser settings, but some cookies are necessary for the proper functioning of the website.

11. Changes to the Privacy Policy

This policy may be updated. Important changes will be announced on the website.

12. Contact Information

UAB Solution4u
Company code: 307113854
Address: Ožiarūčių g. 3, Avižieniai, 14185 Vilnius district municipality, Lithuania

📧 info@solution4u.lt

📞 +370 600 81322

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